Warranty
Since 1987, we have provided great prices and award winning service to our customers nationwide. In fact JTF is the only authorized dealer that can offer same day service nationwide In today's competitive environments running your business efficiently has never been more important. Don't make costly mistakes.
Within 72 hours of your purchase, JTF assigns an authorized service partner to your account. Your service calls are processed and dispatched to the pre-assigned local service provider in just minutes after they are received, thus minimizing your downtime. All service partners are authorized, factory trained and 100% endorsed by JTF with over 600 service dealers nationwide*. As part of the team, our partners provide maintenance programs designed to meet our customers needs.
- Customer satisfaction is #1 priority
- Our partners are authorized service dealers
- Guaranteed less than 6 hours response time
If your offices are located more than 40 miles outside the city zone, please call and verify onsite service availability before placing your order online. 
You always do better with JTF Business Systems.
Konica bizhub C3851FS Multifunction Printer (A92G011X011)
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System Memory 4 GB (When UK-211 is Installed) System Hard Disk 250 GB (Standard) Interface 10-Base-T/100-Base-TX/ 1,000 Base T-Ethernet, USB 2.0 Reverse Automatic Document Feeder Up to 50 originals Paper Input Capacity Standard: 650 Sheets, Max.: 1,650 Sheets Output Capacity Max.: 250 Sheets Copy/Print Volume 120,000 pages/month Dimensions (W x D x H) 21.9 in. x 22.9 in. x 23.7 in. Weight 116 lb Print Speed Up to 40 pages 1st Copy Out time 9 sec./10 sec. (mono/color) Warm Up Time Approx. 30 Seconds Copy Resolution 600 x 600 dpi Multi-copy 1-999 Magnification 25-400% in 1% steps, auto zooming Scan Speed Up to 37 obm (Mono/Color) Scan Resolution 600 x 600 dpi Scan Modes Scan-to-Email, Scan-to-SMB, Scan-to-FTB, Scan-to-USB, Scan-to-HDD, Scan-to-DPWS, Network TWAIN Scan Functions Up to 400 job programs Print Resolution 600 x600 dpi, 1,200 x 1,200 (reduced speed) Fax Super G3 (standard) Transmission Analog, PC-fax Fax Resolution Max: 600 x 600 dpi (ultra-fine) Fax Functions Time shift, PC-fax, fax forwarding, up to 400 program dials
Onsite Service
Following your purchase, JTF will assign an authorized service partner in your area to your account. Your service calls are processed and dispatched in just minutes after they are received, thus minimizing your downtimes. All service partners are authorized, factory trained and 100% endorsed by JTF Network Partners, with over 600 service dealers nationwide*
Same Day Onsite Service:
Same Day Service is provided at your business or home during the contracted Maintenance period.
Exceptions:
1) Your offices are 40 miles away from the closest service providers.
2) Service in HI, AK & PR.
Convenient Assistance:
Having device issues?
Experts are here 8am -6pm weekly to help solve your technical problems.
Fast, free replacements:
If we can’t fix your printer, we’ll try to replace it by the next business day.
No hidden fees:
Parts and labor, replacements, even return shipping — it’s all covered by your JTF Warranty.
Optional extra coverage:
Additional coverage to include supplies are available for purchase.
No Expert Install
$149.00 Expert Install
Installation Service for equipment includes the following:
JTF will schedule an appointment with one person per site. Unless otherwise requested and/or scheduled, the standard practice is to start all installation services within one week the delivery of the hardware to the customer’s location.
Unpacking: JTF will inventory the shipment against the packing list, unpack and install all delivered products.
Setup/Installation: JTF will physically assemble, connect peripherals, network cables, and power cords that were purchased from JTF.
a. This service provides installation of drivers on a single PC workstation (not server), network setup, including the programming of the IP address and network settings and verification of the network functionality, wireless connection setup and verification of the functionality over the Internet.
b. For configuration networking, the Customer can choose between automatic configuration using BOOTCP or Dynamic Host Configuration Protocol (DHCP), or manual configuration with IP address, default gateway, and subnet mask.
c. For multifunction products, the service provides setup of the ‘send to email configuration’ and configuration of the SMTP or LDAP.
d. This service provides the Customer-identified key operator with a basic overview on how to install consumables, plus explanations of basic features and functionality such as drivers, control panel features, embedded Web server, and alerts.
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