Warranty
Since 1987, we have provided great prices and award winning service to our customers nationwide. In fact JTF is the only authorized dealer that can offer same day service nationwide In today's competitive environments running your business efficiently has never been more important. Don't make costly mistakes.
Within 72 hours of your purchase, JTF assigns an authorized service partner to your account. Your service calls are processed and dispatched to the pre-assigned local service provider in just minutes after they are received, thus minimizing your downtime. All service partners are authorized, factory trained and 100% endorsed by JTF with over 600 service dealers nationwide*. As part of the team, our partners provide maintenance programs designed to meet our customers needs.
- Customer satisfaction is #1 priority
- Our partners are authorized service dealers
- Guaranteed less than 6 hours response time
If your offices are located more than 40 miles outside the city zone, please call and verify onsite service availability before placing your order online. 
You always do better with JTF Business Systems.
Konica bizhub 28e Multifunction Printer (DD1362)
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- 28 ppm in High-resolution Black and White
- 50,000 Page Monthly Volume
- Fast Colour Scanning to Multiple Destinations
- Built-in intelligent fax capability
- Fast colour scanning to multiple destinations
- Monochrome print/copy output at up to 28 ppm
- Expandable paper capacity to work efficiently with less reloading
- Standard 80-sheet duplexing auto document feeder
- Toner capacity of 20,000 sheets
Konica bizhub 28e Multifunction Printer(DD1362)
SYSTEM OVERVIEW System memory 512 MB Interface 10BASE-T/100BASE-TX, USB 2.0 Network protocols TCP/IP (IPv4, IPv6) / IPP, SNMP, HTTP, HTTPS Frame types Ethernet II Automatic document feeder Up to 80 originals / 5.5" x 8.5" to 8.5" x 14" / 35-128 gsm
Duplexing automatic document feederPrintable paper size 4" x 6" to 8.5" x 14"
Custom paper sizes: 3.6" to 8.5" (W) to 5.5" x 14" (L)Printable paper weight 60-160 gsm Paper input capacity Std.: 600 sheets / Max.: 2,100 sheets Tray 1 500 sheets / 5.5" x 8.5" to 8.5" x 14" / 60-90 gsm Manual bypass 100 sheets / 4" x 6" to 8.5" x 14"
Custom paper sizes: 3.6" to 8.5" (W) to 5.5" x 14" (L), 60-160 gsmAutomatic duplexing 4" x 6" to 8.5" x 14" / 60-90 gsm Output capacity Std.: 250 sheets / Max.: 350 sheets Copy/print volume Max.: 50,000 pages1 Toner lifetime Up to 20,000 pages Drum lifetime Up to 20,000 pages Power consumption 120 V / 60 Hz, less than 1.09 kW System dimensions 20.5" x 20.2" x 20.0" (W x D x H) System weight Approx. 53 lb COPIER Copying process Electrostatic LED copy, mono component Toner system Polymerized toner Print speed Up to 28 ppm Autoduplex speed Up to 10 ppm 1st copy out time 5 sec. Warm-up time Approx. 12 sec.2 Print resolution 600 x 600 dpi Multi-copy 1-99 Gradation 256 gradations Original format Max.: up to 8.5" x 14" Magnification 25-400% in 1% steps Copy functions Duplex copy, electronic sorting, rotation copy, 2-in-1, 4-in-1,
ID card copy, custom size settingsPRINTER Print resolution 600 x 600 dpi PDL GDI, PCL 5e/XL, PostScript 3 (optional), PDF direct print Operating systems Windows (x86/x64): XP / Vista / 7 / 8 / 10
Windows Server (x86/x64): 2003 / 2008 / 2008 R2 / 2012
Macintosh OS X 10.2 or later
UNIX / Linux / Citrix
SAP
AS/400Printer fonts 80 PCL Latin Print functions Duplex printing, cover sheet, electronic sorting, density
adjustment, toner save mode, n-up, watermark (only PCL,PostScript 3), secure printSCANNER Scan speed B&W: up to 40 opm / Colour: up to 27 opm Scan resolution Max.: 600 x 600 dpi Scan modes Scan-to-Email, Scan-to-SMB, Scan-to-FTP, Scan-to-USB, Scan-to-Evernote, TWAIN local/network, Box, Dropbox File formats PDF, encrypted PDF, TIFF, JPEG Scan destinations 1,030 (single + group) / LDAP support FAX Standard Super G3 Transmission Analogue PC-Fax, i-Fax reception Resolution Max.: up to 400 dpi Compression MH, MR, MMR, JBIG Modem Up to 33.6 Kbps Destinations 1,030 Functions Time shift, automatic fax forwarding
Onsite Service
Following your purchase, JTF will assign an authorized service partner in your area to your account. Your service calls are processed and dispatched in just minutes after they are received, thus minimizing your downtimes. All service partners are authorized, factory trained and 100% endorsed by JTF Network Partners, with over 600 service dealers nationwide*
Same Day Onsite Service:
Same Day Service is provided at your business or home during the contracted Maintenance period.
Exceptions:
1) Your offices are 40 miles away from the closest service providers.
2) Service in HI, AK & PR.
Convenient Assistance:
Having device issues?
Experts are here 8am -6pm weekly to help solve your technical problems.
Fast, free replacements:
If we can’t fix your printer, we’ll try to replace it by the next business day.
No hidden fees:
Parts and labor, replacements, even return shipping — it’s all covered by your JTF Warranty.
Optional extra coverage:
Additional coverage to include supplies are available for purchase.
No Expert Install
$149.00 Expert Install
Installation Service for equipment includes the following:
JTF will schedule an appointment with one person per site. Unless otherwise requested and/or scheduled, the standard practice is to start all installation services within one week the delivery of the hardware to the customer’s location.
Unpacking: JTF will inventory the shipment against the packing list, unpack and install all delivered products.
Setup/Installation: JTF will physically assemble, connect peripherals, network cables, and power cords that were purchased from JTF.
a. This service provides installation of drivers on a single PC workstation (not server), network setup, including the programming of the IP address and network settings and verification of the network functionality, wireless connection setup and verification of the functionality over the Internet.
b. For configuration networking, the Customer can choose between automatic configuration using BOOTCP or Dynamic Host Configuration Protocol (DHCP), or manual configuration with IP address, default gateway, and subnet mask.
c. For multifunction products, the service provides setup of the ‘send to email configuration’ and configuration of the SMTP or LDAP.
d. This service provides the Customer-identified key operator with a basic overview on how to install consumables, plus explanations of basic features and functionality such as drivers, control panel features, embedded Web server, and alerts.
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